Company Profile
Guararapes is one of the largest fashion groups in Brazil, with an integrated platform of financial products and services.
Having been in the market for 77 years, the Company’s business model currently includes:
(i) Retail and Financial Ecosystem, including:
(a) a brand platform including the retail chain Riachuelo, Casa Riachuelo, Carter’s and FANLAB, totaling 424 physical stores spread throughout the country, in addition to the e-commerce operation, which includes its own brands and marketplace;
(b) Midway Financeira, an integrated platform for financial products and services;
(c) one factory for clothing and fabrics in general, located in Natal – RN;
(d) three Distribution Centers (DCs), located in Guarulhos-SP, Natal-RN and Manaus-AM;
(e) Transportadora Casa Verde.
(ii) Real Estate, which includes:
(f) Midway Mall, in Natal-RN;
(g) Own real estate properties.
We have more than 28,000 RCHLOVERS in stores, offices, industrial plants, and distribution centers, and we share the purpose of turning dreams into reality so that our customers live their fashion.
Since its inception, the Company has sought to direct all its efforts toward achieving maximum integration between its operations, a fact that consolidates the Company as a differentiated player, offering a robust ecosystem that integrates retail, industry and financial service.
This offers efficiency and agility gains to operations, from product development to the end consumer, with a team focused on democratizing fashion in Brazil and united by the purpose of turning dreams into reality.
For over seven decades, the Company has witnessed important changes in Brazil and the world, from the emergence of ready-to-wear clothing stores to the revolutions generated by the internet and social media. Walking alongside Brazilians throughout its journey, the Company knows that it is essential to understand the customer journey, as well as their needs and preferences.
To design its collections and products, the Company combines its experience in the industry with research and analyses of trends, models, prints, colors and materials, bringing consistency and assertiveness to the collections launched in stores throughout the year, offering several options to meet the different customers’ lifestyles and events.
In recent years, the Company has developed and strengthened its fashion, lifestyle and financial services ecosystem, a movement that occurred in conjunction with the Company’s digital transformation process.
The Company has evolved its value proposition, focusing on taking the core business to its maximum potential, bringing greater assertiveness and quality to its products. To this end, the Company revisited processes and mapped out growth levers and initiatives that support strategic priorities centered on four core pillars:
For the second year in a row, Guararapes was chosen to be part of B3’s ISE portfolio. Such achievement reinforces the consistency and seriousness with which the Company has evolved regarding environmental, social, transparency and governance issues in its ESG agenda and demonstrates the Company’s focus on creating more sustainable fashion, as presented in its Integrated Report.
Lojas Riachuelo
Riachuelo, a retail company, was acquired in April 1979 to promote integration between retail and production.
Riachuelo proposes to facilitate access to fashion, taking it to the consumer in a streamlined and high-quality way, at a fair price. To this end, it researches, develops and distributes the latest items from the fashion runways and the streets, with the speed that the world asks for and that customers deserve. Furthermore, it seeks to bring quality products with personality, to be a benchmark in women’s, men’s and children’s fashion retail.
Thus, the Guararapes industrial plant began to direct most of its production to Riachuelo, which was developed more intensively from 2005 onwards, and since 2008, the entirety of the industrial plant’s production has been destined for the Group’s chain of stores, which is present throughout the country.
With the strength of the Carter’s brand, Riachuelo reinforced its positioning in the infant and toddler clothing segment, a market that is currently served by small chains with only regional significance in Brazil. Carter’s has strong synergy with Riachuelo’s value proposition since both offer quality products at an excellent cost-benefit ratio.
Having the brand’s exclusivity in Brazil makes this partnership an important anchor for the Company’s digital channels platform, by creating an environment that involves all categories related to motherhood, which is even more complete with the entry of the marketplace, offering clothes, layettes, Fast Moving Consumer Goods (FMCG), light and heavy children’s lines, among other products and services that expand customer relationships and purchasing frequency.
Casa Riachuelo offers a unique shopping experience, with pieces that bring the latest trends from different lifestyles to deck Brazilians’ homes. With Casa Riachuelo, the Company offers customers the right mix of products, competitive prices and financial services, all in an omnichannel experience.
FANLAB is a brand specialized in fans of series, books, movies and games, in an independent operation, present in the physical and digital environment, with a dedicated e-commerce. Portfolio includes apparel, accessories, collectibles, home decor, home fashion, pets and special collections from brands such as Harry Potter, Marvel, DC, Looney Tunes and Free Fire.
Midway Mall and Properties
Opened on April 27, 2005, the Midway Mall located in Natal, State of Rio Grande do Norte, has more than 300 stores spread over 235.9 thousand sqm of gross built area and is considered the largest retail center in the city.
In December 2022, Midwest Estacionamento Ltda. was founded, to manage parking lot at Midway Mall.
At the end of 2023, Riachuelo had a portfolio of 48 stores installed in properties belonging to the Group, a total of 124.9 thousand sqm in sales area. Considering the area of its own real estate properties (Midway Mall and stores), together with the Natal distribution center, the industrial production plants and the call center, the Company has approximately 759 thousand sqm in gross built area.
Transportadora Casa Verde
Transportadora Casa Verde, a road transport company, is responsible for part of the Group’s logistics. Due to the investments made in recent years, mainly in technology, it has regularly delivered the products manufactured by the Company to Riachuelo stores efficiently.
History
Guararapes, today recognized as one of the Best Companies in the Textile Sector in the Industry Category by Exame Magazine, as well as one of the largest employer brands in the country, began its legacy in 1947 when the brothers Nevaldo and Newton Rocha, opened their first fabric store, called “A Capital”, in Natal-RN.
After four years of operation, this first business of brothers Nevaldo and Newton Rocha was expanded to Recife-PE, with the implementation of a fabric manufacturing plant, as well as the acquisition of several commercial points.
In October 1956, the Company was founded in Recife-PE. After two years, the first industrial plant was opened in Natal-RN, with a total floor area of 2,700 sqm, cconsequently transferring its headquarters to the same location.
In the early 1970s, the Company went public, with the subsequent constructionof industrial plants in Fortaleza-CE in 1976 (9,800 sqm of gross floor area), and in Mossoró-RN, as well as the creation of the chain of “Super G” stores.
In 1979, Guararapes acquired Lojas Riachuelo and Wolens, expanding its operations to textile retail, an area responsible for the Company’s greatest growth in recent years.
Also in 1979, Guararapes Têxtil was opened in Natal-RN, with 40,000 sqm of built area.
In 1980, Transportadora Casa Verde was founded, a road transport company responsible for part of the group’s logistics and whose activity is to transport the Company’s and Lojas Riachuelo’s products and materials.
In 1982, the Pool brand was launched, created by Flávio Rocha, becoming a fashion icon in the 1980s, in addition to being the main sponsor of the driver Ayrton Senna at the beginning of his career, when he competed in Karting and Formula 3.
Later, in 1983, tin 1983, Riachuelo merged Seta and Wolens stores.
Ten years later, in 1993, Guararapes Group underwent a modernization and restructuring process.
In 1997, the Natal – RN manufacturing unit, responsible for producing knitwear and part of the shirts, was expanded and had a built area of 150,000 sqm. At the same time, the Fortaleza – CE manufacturing unit became responsible for producing flat fabrics such as twill, jeans and shirts.
From 2005 onwards, the Company’s manufacturing units started allocating more significant amounts of parts produced to Lojas Riachuelo, until 2008 all production was distributed to the Group’s chain of stores. Guararapes products play a key role for the Group, ensuring quality, agility, reactivity and better chain social and environmental control.
In addition to existing ventures, the Company also invested in research, creation, development and the distribution process, which are essential to the evolution of its integrated business model, seeking efficiency between product development and delivery to stores. To this end, it improved the logistics of its operations and in 2000, the Company opened its first distribution center (“DC”) with 58,000 sqm, located in Natal – RN.
In addition to the relationship between retail and industrial plants, the Company integrated the management of its financial operations with Midway Financeira. Created in 2008, Midway Financeira aims to carry out financing operations for consumers of products and services, seeking the most appropriate financial resources to support such transactions.
In 2010, the Brand Card operations began, and the Company opened the Riachuelo Theater in Natal – RN.
Crossing borders, the Company opened an office in Shanghai, China, in 2013, to mediate commercial negotiations.
In the following years, the Company refocused on improving its operations’ logistics and opened two other DCs, one in Guarulhos – SP (with 100,000 sqm) and another in Manaus – AM (with 6,000 sqm). In 2015, the Company started investing in the Guarulhos DC, which enabled the migration of automated logistics for 100% of the manufacturing mix, with Stock Keeping Unit (“SKU”) control, showing the quantity of items in stock according to their characteristics, such as category, size, collection, which was opened in 2016, being an important step towards the development of the fast fashion concept in the Company. The Natal and Guarulhos DCs have integrated inventory and operations for both physical and digital channels.
In 2015, the Company started selling cell phones, and in 2016, it launched cosmetics operations.
Aiming at further business expansion, in 2020, the Company opened two new store formats: Casa Riachuelo and Carter’s. With Casa Riachuelo, the Company offers customers pieces that bring the latest lifestyle trends to deck the Brazilian home. At the same time, by acquiring exclusivity over the Carter’s brand in Brazil, the Company reinforced its positioning in the early childhood clothing segment, expanding its relationship with customers.
Also in 2020, during the COVID-19 Pandemic, the Company underwent a digital transformation process, which occurred transversally, through several cycles: first, the Company retrained and updated its environments and systems to strengthen the technological base, supporting its next steps. Therefore, it redesigned its technological architecture, bringing an integrated systemic vision between its retail and financial businesses.
The year 2021 consolidated pillars and levers capable of bringing revenue generation opportunities. In order to offer the best shopping experience to customers, the Company has adapted to their needs and prepared to serve customers in the channel they desire, seeking to offer the best shopping experience within a retail and financial services ecosystem. To this end, it began operating with integrated solutions such as, for example, e-store (virtual aisle), self-checkout and mobile POS in stores, among others.
These tools are supported by highly efficient omnichannel logistics solutions, such as In-Store Pickup and Quick Pickup, ship from store and strategically located distribution centers, with inventories and operations integrated between the physical and digital worlds. Additionally, the company features a marketplace that supports its omnichannel strategy, reinforcing a lifestyle concept focused on curated fashion and products by various brands and categories, thus enhancing the range of offerings available.
Also in 2021, the Loja do Amanhã opened in Jacarepaguá – RJ, a more sustainable point of sale model.
That same year, Midway launched its digital account, which reached the milestone of one million openings in the first five months of operation. As a result, the Company has been expanding its relationship with its customers, going beyond offering cards and personal loans, by offering products and services on digital channels with maximum integration with retail.
On December 22, 2021, B3 S.A. – Brasil, Bolsa, Balcão (B3) granted the Company’s request for migration to the Novo Mercado and on March 30, 2022, the Company’s migration to this special listing segment was approved at a Special General Meeting. The migration to the Novo Mercado is a breakthrough for the Company, reinforcing its commitment to high standards of corporate governance.
The Company’s common shares began trading on the Novo Mercado on April 5, 2022, a year marked by the 75th anniversary of the Company, which is currently one of the largest fashion groups in Brazil.
Also in 2022, the Company expanded its brand portfolio and opened FANLAB, a new business specializing in the geek audience.
In 2023, the Company began to centralize its manufacturing production in Rio Grande do Norte, closing the activities of the industrial plant in Fortaleza – CE. The Company’s integrated business model remains unchanged, and this decision is part of its strategic planning, focusing on optimizing manufacturing operations to increase reactivity, efficiency and competitiveness, combined with sustainable growth.
In 2023, the Company’s Board of Directors approved the transition process for the CEO position, appointing Mr. André Michel Farber as the successor to Mr. Oswaldo Aparecido Nunes. The appointment of Mr. Farber was an important step for the Group, a professional with extensive knowledge of the national market and expertise in omnichannel strategy, innovation and expansion.
Also, in 2023, B3 authorized the free float of the Company’s shares until December 31, 2024, representing at least 16.41% of its capital stock. At the end of the period, 20% of free float shares must have been reached, as provided for in the B3 Novo Mercado Regulation.
Since its foundation, the Company has sought to direct all its efforts towards achieving maximum integration between its operations, which allows the Company to be the only player to integrate the three aspects of its business: retail, industry and finance. In addition to Riachuelo and Midway Financeira, the Group owns Midway Mall and Transportadora Casa Verde.
Timeline
1947
Beginning of the history of the Guararapes Group, with the opening of the first clothing store of the brothers Nevaldo and Newton Rocha, called “The Capital”, in Natal (RN).
1951
Beginning of the activities of a small apparel factory in Recife, in line with the development of the garment market in the Northeast.
1959
Opening of the first factory in Natal, in the state of Rio Grande do Norte, with total area of 2,700 squared meters.
1970
Company´s Initial Public Offering.
1976
Construction of factories in Fortaleza, in the state of Ceará, today with 60,000 square meters and in Mossoró (RN), with 9,800 square meters. Foundation of the stores chain Super G.
1979
Acquisition of Riachuelo and Wolens chain stores, expanding its area of activity to retail.
1982
Pool Trademark was created, a brand that has remained connected with the young and was the main sponsor of the pilot Ayrton Senna early in his career when he competed in the Kart and Formula-3 categories.
1983
Riachuelo incorporated two stores: Seta and Wolens.
1993
Group´s modernization and restructuring.
1997
Transfer and expansion of the industrial facilities in Natal, to the industrial district of Extremoz/Natal, in the state of Rio Grande do Norte, today with 150,000 square meters of built area.
2000
Opening of the Distribution Center in Extremoz;Natal (RN), with total area of 55,000 squared meters.
2002
Opening of the Distribution Center in Guarulhos (SP), with total area of 86,000 squared meters.
2005
Inauguration of Shopping Midway Mall, in Natal (RN).
2008
- 100% of Guararapes’ production goes to Lojas Riachuelo.
- Beginning of Midway Financeira’s operations.
2010
Launch of our private label card and inauguration of Teatro Riachuelo, in Natal/RN.
2014
The Guararapes Group is the largest fashion group in Brazil, an example of stability and solidity in the market. The Guararapes – Riachuelo Group receives the transparency trophy awarded by Fipecafi – Serasa Experian.
2015
- Beginning of investment in a new Distribution Center, which will enable the migration of 100% of the mix to the SKU-based replacement model, which is essential for the development of fast fashion concepts.
- The Guararapes – Riachuelo Group receives the transparency trophy awarded by Fipecafi – Serasa Experian for the second year in a row. Beginning of mobile operations.
2016
- Conclusion of the new Distribution Center, enabling 100% SKU-based mix replacement. The higher investments in 2015 and 2016 have enabled the Company to increasingly take advantage of the fact that it is an integrated company. Beginning of perfumery operations.
- The Guararapes – Riachuelo Group receives the transparency trophy awarded by Fipecafi – Serasa Experian for the third year in a row.
2017
The Guararapes – Riachuelo Group receives the transparency trophy awarded by Fipecafi – Serasa Experian for the fourth year in a row. Beginning of E-commerce operations.
2018
For the fifth year, the Guararapes – Riachuelo group is awarded the transparency trophy by Fipecafi – Serasa Experian.
2019
Inauguration of the new Midway Financeira office, an investment that the Company has been making in its financial operation to transform this business into a bank that offers a 100% digital experience for customers, always counting on the support of the operations of Riachuelo’s physical stores.
2020
- Inauguration of the Casa Riachuelo and Carter’s formats
GPTW Brazil (7th consecutive time) – In the Best Companies to Work for category. - GPTW Varejo (6th consecutive time) – In the category, Best Companies to Work For
- GPTW Financial Institutions (Midway) – In the category, Best Companies to Work For
- 1st place in the Ranking of the Best Companies in People Management – In the category Over 17 thousand Employees – Valor Carreira, by Valor Econômico.
- Most Admired Fashion Brand by Consumers – (“IBEVAR”) – FIA.
- The Best Company in the Textile Sector in the Industry Category and, Also, as One of the Largest Employer Brands in the Country, with Brazilian Control – Revisa EXAME.
- We won the LATAM Workplace Customer Success Awards, in the Innovation Category. – Workplace from Facebook.
- Transparency Trophy – Listed among the Winners with Net Revenue up to R$ 8 Billion – ANEFAC.
2021
- Great Place to Work (GPTW) Retail: Eighth consecutive time in the Best Companies to Work for category, and Top 3 Best Retail Companies to Work for in 2021
- Third place in the Ranking of Valor Carreira’s Best Companies in People Management, in the “over 17,000 Employees” category – for the fourth time in a row;
- 2021 ABT CREDIT CASH Award: The ABT Award is the highest award in Customer Relationship in Brazil;
- Reclame Aqui” Award: First place in the Fashion and Apparel – E-commerce category, and Second place in the Fashion and Apparel – Retail category;
- Midway Financeira: First place in the Bacen Quality Ranking (December 2021), among the 15 largest financial conglomerates;
- Grand Opening of Loja do Amanhã, in Jacarepaguá-RJ, a more sustainable point-of-sale model;
- Launch of the Riachuelo Institute; and
- Consolidation of customer-centric omnichannel initiatives. Integration of 100% of the brick-and-mortar stores and DCs with digital platforms.
2022
- Great Place to Work (GPTW): Best Retail Companies to Work For – 10th Place;
- Warner Award: Best Execution with the Moschino collection for Riachuelo;
- Game Brasil 2022 survey (PGB 2022): Best known brand in geek clothing;
- Gupy Seal: Company that gives feedback (with more than 90% return on selection processes);
- 2022 Gupy Highlight Award: 100 Inspiring HRs in Brazil;
- Glassdoor: standout against the textile retail market for its performance on the platform (81% would recommend Riachuelo to a friend);
- Gold Seal of the Brazilian GHG Protocol Program;
- Amiga da Justiça Company Seal for Riachuelo and Midway;
- Abrappe 2022 Award for the best extended loss case;
- Company certified by ABVTEX – Associação Brasileira do Varejo Têxtil;
- MIDWAY: first place in Bacen’s Quality Ranking of less complained financial institutions (1Q22);
- Anefac 2022 Transparency Trophy, in the category Companies with Net Revenue from R$5 billion to R$20 billion.
2023
- 2023 Best WorkPlaces by Infojobs;
- Bronze position in the category “Leader in Motivational Campaign” at the ClienteSA Awards;
- One of the 100 companies with the greatest ESG perception in the country, in a ranking prepared by Insight Comunicação, with support from Bradesco and Fundação Getulio Vargas;
- Casa Riachuelo enters the Global Innovation Awards ranking;
- Riachuelo wins the Gold Seal from the Brazilian GHG Protocol Program for the third year in a row;
- We are among the 100 most responsible companies in ESG in Brazil according to Merco;
- Riachuelo won the award for Best Project in celebration of Disney’s 100th anniversary at The Walt Disney Company’s Best of the Year award;
- We won the 2023 Top Natal Award, which recognized Midway Mall as one of the most remembered brands by Natal residents, helping us maintain the title of best shopping mall in Rio Grande do Norte (RN) for the 16th year in a row;
- We once again received the Gupy Seal: Company that provides feedback (with more than 90% of responses in selection processes); and
- Riachuelo is once again in the GPTW (Great Plance to Work) Ranking – Retail 2023.